Our site upholds a stringent no-refund policy. As we provide our customers with non-tangible, permanent items and services, we do not entertain refund requests after the completion of the service or guest post-link delivery.
When purchasing Our Site packages, subscription plans, or sponsored guest post services, you acknowledge that all payments are non-refundable unless explicitly mentioned otherwise. As a customer, it is essential to understand this policy when availing of any service through our website.
Our site does not honor requests for refunds or return payments for the following reasons:
- Website page availability throughout the day, website loading speed, presence or absence of hyperlinks, indexing in search engines, third-party comments, text layout, content, and style. There are no exceptions for uniformity.
Our Money Back Guarantee
If, under any circumstances, we cannot publish an article or guest post on the publisher websites you requested, you will be eligible for a full refund, excluding payment gateway charges. In this case, we may offer the option to redo the order on other similar publisher sites or credit the amount in the POSTING Wallet for future use. However, you always have the choice to receive a full refund in this situation if you prefer.
Refund Request During the Writing Process
When you place an order with us, your payment is used to pre-pay our writers to work on your request. If you change your mind under any circumstances during the article writing or review process, we can offer a 50% refund. In this case, you will still receive your news story and have the option to request revisions. The completed article will be yours to use as you choose.
Refunds During the Publishing Process
Refund requests made during the guest post-publishing process will be denied. We cannot halt publication midway and cannot recover the costs of publishing an article. Please ensure you review your article thoroughly before approving it for publication. While we make every effort to ensure your article is free of errors, you should always check: the article meets your requirements, business contact details are accurate, spelling and language are appropriate, the provided keywords are used, and the links work correctly.
How Long Do Refunds Take?
Refunds should be approved or denied within 24 hours of receiving your request.
- Credit card refunds will be available back on your card within 5–10 business days.
- PayPal refunds will be instantly visible in your PayPal account once they are processed. If you paid with your PayPal balance, the funds should be available shortly after processing. If you paid using a card or bank account, the funds are typically available within five business days but may take longer depending on your bank.
Refunds will always be sent back to the PayPal account, bank account, or card used for payments. Unfortunately, we cannot process refunds to a different account.
How to Request a Refund?
To request a refund, you can either start a chat by clicking the chat bubble in the bottom right-hand corner of this site or by sending an email to info@seoguestpostagency.com.
When contacting us about a refund, please be sure to include the email address you used when placing an order along with the order number.
If customers believe that services do not meet their description, they can submit complaints to the Our Site support team.
Please contact us within seven days of the purchase.
You must provide clear evidence that the purchased product or service fails to meet its description on our website. We do not entertain complaints based on the customer’s false expectations or wishes.
Our site reviews complaints on a case-by-case basis. We reserve the right to approve or deny any complaint at our sole discretion.